RETURN POLICY

 Please read our return poliy entirely before placing your order, to ensure a great shopping experience.

   RETURN POLICY:

  • The item to be returned should be unused and unwashed. It should have the original packaging and tags in place. Items without the original tags will not be accepted.

  •  Return request must be raised within 7 days of receiving the product by mailing us at piroyi.boutique@gmail.com with your Order ID and other necessary information.

  • If you have received the product in a bad condition or if the packaging is tampered with, please refuse the package and return it back to the delivery person. Mail us at piroyi.boutique@gmail.com mentioning your Order ID  and we’ll do the needful. If the delivery has been accepted by you, it will be assumed that the package was received in a secure manner. 

  • We take great care in ensuring the quality of our products but in the rare case of the product having any manufacturing defects that have been unnoticed from our end, we would exchange/replace/refund the same. If you happen to receive defective or damaged product(s), please notify us on piroyi.boutique@gmail.com mentioning your order ID as well as pictures of the defect, within 48 hours of receiving the product(s) and we’ll take it forward from there.

  • Once confirmed over e-mail from our end, we will initiate return pickup within 7 days or you can also self ship the product back to us within 7 days at the address mentioned below:   

 

 

After the product arrives back to us, it would go for a thorough quality check and only after it’s approved; it’ll be eligible for exchange/return/refund. Any returned item received by us that does not meet the above-mentioned conditions, will not be accepted and will be returned back to the customer at their expense. No amount will be reimbursed in this case.

  • In case of self shipment by customer the shipping charges ( up to Rs 150 ) will be borne by us. Please send us the courier receipt on the mail, for us to process the shipping reimbursements. 

  • Refunds and shipping re-imbursements would be processed within 4-7 days after the product is received by us.

  • Refunds would go back to the original source/mode of payment  which the customer had opted for during checkout.

  • For orders paid in cash, the refund will be credited to the bank account provided by the customer (For this Bank account number and IFSC code will have to be provided).

Piroyi,
First floor,620,Naskarhat,Purbashree Pally,
Picnic Garden,
Kolkata-700039